Customer support

Returns & Refunds

Everything you need to know before sending a part back to Air Tec.

30 days
Returns must be authorized within 30 days of the purchase date.
20%
All returns receive a 20% restocking fee.
RA #
Call for a return authorization number before you ship.
Buyer
Return shipping fees are the buyer’s responsibility.

Return policy

All returns must be authorized within 30 days of the purchase date. All returns will receive a 20% restocking fee. Shipping fees will be the buyer’s responsibility to be paid.

If items are damaged during shipment, used or improperly handled, additional fees will be taken from the amount that’s refunded.

Please call to get a return authorization number before you ship the item back. Unauthorized returns will be refused.

Start a return

Call us with your order number to receive a return authorization (RA) number.